Delete From the App
The fastest way to delete your account:
Delete by Email
If you cannot access the app, email us at support@gaintrack.app with the subject line "Delete My Account" and include the email address associated with your GainTrack account. We will process your request within 30 days.
What Gets Deleted
The following data is permanently deleted within 30 days of your request:
- Account profile (name, email, profile picture)
- All workout logs, exercises, sets, and history
- All nutrition entries and meal tracking data
- Body measurements and physique photos
- Fitness goals, equipment preferences, and app settings
- Friend connections and social/leaderboard data
- Push notification tokens and preferences
- AI Coach conversation history
- Health integration data and sync history
What May Be Retained
- Anonymized analytics: Aggregated, non-identifiable usage data that cannot be linked back to you
- Financial records: Subscription transaction records may be retained for up to 7 years to comply with applicable financial and tax regulations. These are held by RevenueCat and are subject to their Privacy Policy
- Legal holds: Data subject to active legal proceedings or regulatory requirements
Partial Data Deletion
You can request deletion of specific data categories without deleting your full account. For example, you can request deletion of your workout history only, or your nutrition data only.
Email support@gaintrack.app specifying which data you'd like removed and your account email. We'll process the request within 30 days.
You can also export your data before deletion: Profile → Export My Data.
Cancel Your Subscription First
Deleting your GainTrack account does not automatically cancel your Google Play subscription. To avoid future charges, cancel your subscription before deleting your account:
Contact
We respond to all account deletion requests within 5 business days.